Working Life - Online 3

How SMBs Can Boost Productivity with Australia’s Right to Disconnect Legislation

Business, Mindset, Working LifeSeptember 2, 202496Views 0Likes 0Comments

As Australia ushers in the new "Right to Disconnect" laws, small to medium businesses (SMBs) face both challenges and opportunities in ensuring compliance while reaping the potential benefits for productivity and employee well-being. These laws, which came into effect for businesses with over 15 employees, grant employees the legal right to ignore work communications outside…

3 Strategies to Improve Customer Service for Small to Medium Business Owners with Microsoft 365 Suite

Business, Mindset, Working LifeAugust 5, 2024205Views 0Likes 0Comments

In today's competitive market, exceptional customer service is a key differentiator for businesses of all sizes. For small to medium businesses (SMBs), leveraging the right technology can significantly enhance customer satisfaction and loyalty. Microsoft 365, with its comprehensive suite of tools, offers robust solutions to streamline customer service operations. This article explores three effective strategies…

Understanding Microsoft Azure: A Beginner’s Guide for SMBs

Working LifeJuly 31, 2024177Views 0Likes 0Comments

What is Microsoft Azure? Microsoft Azure is a comprehensive cloud computing platform provided by Microsoft. It offers a wide range of services, including those for computing, analytics, storage, and networking. These services can be used to build, deploy, and manage applications through Microsoft's global network of data centres. For small to medium-sized businesses (SMBs), Azure…

Expect Delays : Global IT Outage Caused by CrowdStrike Update Disrupts Major Sectors Worldwide

Business, Spotlight, Technology, Trends, Working LifeJuly 19, 2024226Views 0Likes 0Comments

The recent global IT outage that caused significant disruptions across various sectors was primarily attributed to a software update from CrowdStrike. Here are the key details: Cause of the Outage CrowdStrike Update: The root cause of the outage was linked to an update from CrowdStrike's Falcon Sensor, a widely-used cybersecurity tool. This update inadvertently caused…

The Growing Threat of Phishing Attacks on Australian Businesses

Business, Trends, Working LifeJuly 15, 2024232Views 0Likes 0Comments

In the rapidly evolving world of cyber threats, phishing attacks have emerged as a formidable challenge for businesses worldwide. Australian businesses, in particular, have faced significant impacts from these malicious schemes. Recent statistics reveal the alarming prevalence and sophisticated nature of phishing attacks, underscoring the urgent need for robust cybersecurity measures. 1. Prevalence and Financial…

The Imperative of Phishing Education for Australian SMBs: A Response to Escalating Cyber Threats

Business, Spotlight, Working LifeJuly 2, 2024233Views 0Likes 0Comments

Discover how Australian SMBs can protect themselves from rising phishing attacks. Learn essential cybersecurity tips and explore Online 3’s new CyberSafe solution for enhanced security and employee training. Read more..

Tax Time EOFY: Top 10 Laptops for Remote Work in Australia for Businesses

Business, Technology, Working LifeJune 17, 2024282Views 0Likes 0Comments

As the Australian tax year draws to a close, business owners and entrepreneurs are keen to make strategic purchases that can enhance their operations while maximising tax benefits. Investing in the right laptop is essential, especially for remote work. Here’s a comparison of the top laptops designed for remote work, perfect for upgrading before tax…

Building Trust in AI: Why Small to Medium Businesses Should Embrace Microsoft Copilot

Working LifeJune 10, 2024282Views 0Likes 0Comments

Digital transformation is not just an option but a necessity, skepticism about new technologies is understandable. For small to medium-sized businesses (SMBs), embracing innovative tools like Microsoft Copilot for Microsoft 365 can be daunting. However, understanding the rigorous security measures and privacy principles that underpin these tools can help build trust and unlock unprecedented productivity…

Overcoming AI Adoption Fears Through Exposure Therapy: A Practical Approach for the Workplace

AI Business, Mindset, Working LifeMay 13, 2024474Views 0Likes 0Comments

Artificial intelligence (AI) is becoming an indispensable part of business operations. However, the rapid integration of these technologies can sometimes be daunting for employees. To address this, many organisations are turning to exposure therapy—an approach borrowed from clinical psychology—to help staff adapt to AI tools with confidence. The Basics of Exposure Therapy for AI Adoption…

Mastering Workplace Communication: How Microsoft Teams and Copilot Eliminate Collaboration Challenges

Business, Technology, Working LifeMay 8, 2024450Views 0Likes 0Comments

In today's business landscape, effective communication is the backbone of productivity, creativity, and seamless teamwork. Microsoft Teams and Microsoft Copilot, equipped with cutting-edge technology and AI-driven insights, are revolutionisng the way organisations communicate. Improved Communication and Collaboration Microsoft Teams facilitates targeted communication through real-time chat, video conferencing, and secure file sharing. This cohesive platform integrates…

Harnessing Skill Stacking with Microsoft Copilot: A Productivity Paradigm for SMEs

AI Business, Working LifeApril 29, 2024410Views 0Likes 0Comments

In the fast-paced world of small to medium-sized enterprises (SMEs), staying ahead means continuously adapting and learning. As businesses strive for growth, the concept of "skill stacking"—the layering of complementary skills—has emerged as a game-changer. Microsoft Copilot, the newly evolved generative AI from Microsoft, stands out as a critical tool in this journey, offering a…

Harnessing AI in 2024: A Small Business Guide to Staying Ahead

AI Business, Working LifeMarch 25, 2024569Views 0Likes 0Comments

As we look towards 2024, it's clear that the integration of artificial intelligence (AI) into small businesses isn't just a passing trend; it's a revolutionary shift that is redefining how we work, especially for the office workforce aged 30-55. This blog post dives into the transformative impact of AI on small businesses and offers insights…