Support 1
Unlimited Remote Support
Microsoft Cloud Services Support
Cloud Identity Management
Cloud Mentoring
Support 2
Unlimited Remote Support
Microsoft Cloud Services Support
Cloud Identity Management
Cloud Mentoring
Managed Device Support*
Software installation, hardware troubleshooting**, monitoring and management for up to 5 devices (per user)
Network Support
Virtual CIO Services
Support 3
Unlimited Remote Support
Microsoft Cloud Services Support
Cloud Identity Management
Cloud Mentoring
Managed Device Support*
Software installation, hardware troubleshooting**, monitoring and management for up to 5 devices (per user)
Network Support
Virtual CIO Services
Teams Phone System Support
Administration
Dynamics 365 Support
Extra
Support
Add ons
Choose your plan with extra benefits
Online 3 Add ons Support Services (per user, per month exclusive of GST and other taxes)
Extended Support for $15
-
Including weekends, available until 8pm, 7 days
24x7 Support for $25
Available 365 days a year
Frontline Worker
- Unlimited Remote Support
- Microsoft Cloud Services Support
- Cloud Identity Management
- Cloud Mentoring
Frontline Worker Support Packages
Best for light users offsite who need general Day to Day support for their cloud services with the organisation.
As per Support 1 Features:
Unlimited Remote Support
Microsoft Cloud Services Support
Cloud Identity Management
Cloud Mentoring
Choose your plan with extra benefits
Online 3 Standard Support Services (per user, per month exclusive of GST and other taxes)
Extended Support for $5
-
Including weekends, available until 8pm, 7 days
Including weekends, available until 8pm, 7 days
24x7 Support for $10
Available 365 days a year
FAQ
What are my options?
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Can I switch to a different plan?
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Do you offer non-disclosure signature?
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Do you issue refunds?
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