S1
Unlimited Remote Support
Microsoft 365 Support
Cloud Identity Management
Cloud Mentoring
S2
Unlimited Remote Support
Microsoft 365 Support
Cloud Identity Management
Cloud Mentoring
Managed Device Support
Network Support
Virtual CIO Services
Cybersecurity Program
S3
Unlimited Remote Support
Microsoft 365 Support
Cloud Identity Management
Cloud Mentoring
Managed Device Support
Network Support
Virtual CIO Services
Cybersecurity Program
Teams Phone System Support
Dynamics 365 Support
Windows 365 Support
Support Add ons
Choose your plan with extra benefits
Add ons are per user, per month (exclusive of GST and other taxes)
Extended Support for $15
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Including weekends, available until 8pm, 7 days
24x7 Support for $25
Available 365 days a year
FAQ
What Terms are available?
We offer a flexible range of Monthly, Annual and Triannual agreements
Can I switch to a different plan?
You can upgrade the service plan assigned to any user at any time. Downgrades are not permitted on Annual or Triannual agreements
Can I mix and match plans?
Yes you can have different users on different plans as required
How does the billing work?
Users and plans are billed monthly in advance, based on the number and type of plans assigned to users. We do not offer pro-rata billing for our plans as the support services are unlimited
